dotTEL Has Legs
August 12, 2010dotTEL & Business
Even assuming that dotTEL makes for a poor online directory that
can't compete with traditional, full featured websites, eventually
business entities looking for the perfect 800, 866,
877, 888 or similar style phone number (to which
thousands of companies already append two random digits followed by
"4" - and then a four letter keyword that directly relates
to the offering of a specific product or service (i.e,
1-8XX-XX4-GOLD), what could be easier or more memorable than
just 4Gold.tel?
In combination with live call centers (think 1-800-DENTIST)
or Interactive Voice Response systems (IVR) and/or other direct
voice communications, dotTEL offers plenty of viable business
solutions for the future.
dotTEL & Consumers
When a major cellular provider wakes up to the fact that it can
gain a major competitive advantage by offering its customers the
choice of either a standard ten digit telephone number or a custom
alphanumeric dotTEL domain name of each customer's own choosing,
dotTEL will be seen from an altogether different vantage point. Not
only will the end user find this inviting, but it will create
savings for cellular providers in the assigning, forwarding and
porting over of numbers for mobile devices. In hindsight, the
concept will appear so basic that people will wonder why this
alternative wasn't offered years earlier.
Why?
The leap from ten digit phone numbers to domain names is far more
intuitive than the universally accepted transition from IP numbers
to domain names that took place well over a decade ago for
websites. So successful and seamless was that transition, I suspect
few people even recall that website addresses were once dominated
by IP numbers - NOT keywords.
So forget about all the head-to-head website comparisons that form
the basis for the primary criticism of dotTEL, and, if you must,
think of dotTEL as nothing more than a replacement for a
phone number. Period.
Any additional functionality is icing on the cake.
Epilogue
More than two years ago I learned about TelNIC and dotTEL while
researching the concept of replacing phone numbers with domain
names. It never occurred to me that part of that equation would
include a standardized Rolodex style website template.
In other words, I have always believed that replacing a phone
number with a domain name was, in and of itself, enough.
During landrush and general registration, while many domainers were
scurrying for the usual PPC & directory based keywords that
were in greatest demand, I was more interested in dotTEL domain
names that would facilitate one click connections with call
center, IVR and/or other real-time
voice based communications from an ever expanding number of
mobile devices:
Towing
CheckCashing
PaydayLoans
Candy
FlowerDelivery
FreeHoroscope
GoldCoins
GiftBasket
Greetings
MoneyOrders
AutoRepairs
Homework
JobSearch
Resume
Webmaster
Plumbing
Tux
TalkRadio
Tattoo
Romance
4Taxi
4News
4Lawyer
4Dentist
4Doctor
4Pizza
4Diet
4Gifts
4Tickets
4Sports
4Weather
4Work
4Toys
4Gold
4Silver
4Florist
4Hostel
4Autoparts
Despite hundreds of negative dotTEL comments posted over the last
year, I have seen no compelling justification to abandon any of my
assumptions that initially led me to TelNIC. In fact, with the
number of mobile devices worldwide overtaking both desktop and
laptop computers in total units in-service, the transition to
domain based voice calling not only appears likely, but even
inevitable.
If anything is doomed to failure, it's not the TelNIC
concept, but rather the expectation that dotTEL is just another
domain name.
It isn't.
